智慧维保

As cities continue to grow, the business of moving people is becoming more complex. From maintaining multiple brands of equipment across global portfolios to evolving ESG priorities, safety codes, and technology upgrades, the challenge for busy building professionals to deliver has never been greater. That’s why we offer a new kind of service, call it complete. Whenever or wherever issues arise, we respond with connected service for almost any make or model. Smart maintenance thereof is a crucial piece of our service offering for improved steady building management.

Universal Service by TK Elevator makes life easier for tenants and busy building professionals, enhancing your experience by ensuring improved operating efficiency and passenger safety at any scale – elevating service from reactive repairs to proactive cover. It is built around three key pillars:

Any Brand | Any Place | Any Time

Any Brand

The importance of a single point of contact with multi-brand knowledge can’t be overstated. Whatever brands of equipment you have, our technicians are trained and supplied to service multi-brand vertical transportation equipment to the highest industry standards.

Any Place

We’ve invested in building the industry’s most comprehensive worldwide local coverage network to service customers anywhere. Wherever you are, we’ll be there fast with the right spare parts and expertise to make sure any service interruptions are kept to a minimum.

Any Time

As a trusted partner, we’re available 24/7/365 to ensure maximum possible portfolio-wide uptime via remote and on-site support. Whatever support you need, whenever you need it.

预防，预测，安心。

智慧维保可将因故障导致的设备停梯时间缩短高达50%，从而有效维护良好的用户体验，并提升楼宇声誉。通过物联网平台，MAX不间断地收集设备数据并实时传输至云端。随后，这些数据会与全球成千上万台接入MAX的电梯和自动扶梯的数据进行分析和比较。由此产生的算法结果，为维保技术人员提供强有力的支持，使他们能够迅速、精准地预判并主动采取措施，往往在故障实际发生之前就已成功解决，确保设备连续稳定运行。

选择符合您需求的MAX服务方案

无论您是物业管理方还是业主，MAX都能为您带来前所未有的便捷与安心。我们提供全面的实时电梯数据监控、深入的设备性能分析及即时通知服务。这意味着，当电梯发生故障时，您往往能比用户更早一步获得信息，从而迅速响应。选择适合您的月度服务方案，让电梯管理工作更轻松，包括：

更高的信息透明度，包括实时电梯状态信息、数据和分析

更少的故障，我们通过预防性措施将问题扼杀在萌芽

更快的服务，在您发现到问题前我们已开始行动，无需担忧

更高的电梯效率和耐用性

功能强大，优化建筑物管理

通过MAX客户门户网站，您能够轻松实现电梯的数字化管理。只需简单登录，即可全面掌控您的账户信息，包括设备当前的运行状态、维修保养工作的实时进度等。此外，我们还提供便捷的邮件通知服务，确保您能够及时获取关于电梯任何重要进展的即时通知，让您始终掌握最新动态。除此之外，您还可以下载服务和维保记录报告，轻松查阅历史信息，为后续的决策与规划提供有力支持。

只需指尖轻触，您便能通过手机客户端实时掌握电梯性能的全方位数据。您可以随时随地查看所有梯台的概况、当前流量数据以及各类即时通知(电梯故障、恢复运行、急修处理进度等)。